My Universal Remote Control is not working properly, what should I do?

Nothing lasts forever, even remote controls have life spans. One important thing to remember though is, only replace them when the actual remote is faulty, not the garage door or air conditioning unit. It is important to work out where the real problem lies before you order a new remote control. Garage doors are fairly simple mechanisms that tend to last a long time, however, they do require servicing. This servicing can including major mechanical work through to a simple replacement of a remote. Similar too are air conditioners. They need to have their filters cleaned and over time their compressors usually require replacing amongst other things.

At Uni Remote Controls, we simply provide replacement remotes when you require a replacement remote. We do not carry our mechanical services.

So, how do you know if your universal remote is not working properly?

Well firstly, a large number of our sales are due to an original remote being lost or misplaced. In this case, it is important you find the correct remote to the one you currently have. If you want a replacement remote that is not necessarily an ‘original’ brand item ie. A universal remote, then we can help. In some cases, people have emailed me a photo of their original brand which makes things easier if they can’t find the specific brand model / type. Otherwise, the specific brand or model / type is ideal for us to work out which universal remote will do the job. Both our air conditioning remotes are compatible with most brands in the world including the more common brands in Australia such as Daikin, LG, Fujitsu, Mitsubishi, Panasonic, Samsung and Sharp. Both remotes have the capacity to be compatible with up to 6000 different types of models including a vast amount of Asian brands.

A medium percentage of our sales are due to existing remotes becoming faulty and in some cases fall apart. There are a lot of older brands and associated remotes out there that have lasted a long time and in some instances the remote has outlasted the life span of the individual air conditioning unit. The original remote is then obsolete.

Again, our universal remotes are very flexible and are compatible with most brands in the world, even brands you have never heard of. There is a very good chance our remotes will be suitable for your needs.

The other thing to determine if your remote is not working rather than you having a mechanical problem is turn the air conditioning unit on or off from the actual unit. Even press some buttons like temperature up or down, fan strength etc, anything your unit may have to see if the unit is working sufficiently.

Lastly, check the batteries in your remote. It may sound simple, but you would be surprised how this simple exercise is not considered when working out why the remote is not working.

So remember, before ordering a remote, work out if you have a mechanical problem or if you actually have a faulty remote. If it’s a remote you need, call us.

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